North Dakota State University
NDSU Extension Service


New in the Staff Resource Library

1001 Ways to Reward Employees
Bob Nelson, Ph.D.
2005, 381 pages
With this book, recognizing and rewarding employees will become a little easier.  It provides a treasure chest of ideas, inspirations, and resources to enable you to make praising, recognition, and rewards a permanent part of your management repertoire.  This is one book that should be on every manager’s desk!

The Adult Learner: Sixth Edition
Malcolm S. Knowles, Elwood F. Holton III, and Richard A. Swanson
2005, 378 pages
This book provides a theoretical framework for understanding the adult learning issues both in the teaching and workplace environments.  The book is divided into three sections to give you the andragogy or tools and advancements you need to endure at your own environment as an adult learner.

Black Studies, Rap, and the Academy
Houston A. Baker, Jr.
1993, 110 Pages
This brief, sometimes digressive essay exhorts those who teach Black Studies to take rap music seriously. Baker, director of the Center for the Study of Black Literature and Culture at the University of Pennsylvania, writes in a mix of postmodern lit-crit lingo and street slang. He sketches the growth of Black Studies from the ferment of the 1960s to its "forceful, scholarly citizenship in the American university," then looks closely at rap controversies. He "reads" the infamous 1989 Central Park jogger case, observing that commentators ignored how the lyrics to the rap song "Wild Thing" were misheard into the fear-word "wilding." He reproaches critics of bawdy rappers 2 Live Crew for thin analysis, and for arguing--contra free-speech advocates--that the group's album As Nasty As They Wanna Be "was understandably banned." Reporting how his students have tagged rap and MTV the "poetry for the next society," Baker argues sensibly for further analysis of rap, but his claim that "rap is now classical black sound" is a bit overstated.

Blink
Malcolm Gladwell

2005, 277 pages
This book is about “how we think without thinking”, about choices that seem to be made in an instant that actually aren’t as simple as they seem.  It reveals that great decision makers aren’t those who process the most information or spend time deliberating.  Being written by a psychologist who studies how our brains really work every day, this book can change the way you understand every decision you make.

Bowling Alone: the Collapse and Revival of American Community
Robert D. Putnam
2000, 541 Pages
Few people outside certain scholarly circles had heard the name Robert D. Putnam before 1995. But then this self-described "obscure academic" hit a nerve with a journal article called "Bowling Alone." He argued that civil society was breaking down as Americans became more disconnected from their families, neighbors, communities, and the republic itself. The organizations that gave life to democracy were fraying. Bowling became his driving metaphor. Years ago, he wrote, thousands of people belonged to bowling leagues. Today, they’re more than likely to bowl alone. The conclusions reached in the book Bowling Alone rest on a mountain of data gathered by Putnam and a team of researchers since his original essay appeared.

The Boxed Set: Volumes I-X and Reference Guide
J. Williams Pfeiffer and John E. Jones
1988, Volumes I-X and References Guides.
These sets of books are designed by practicing professionals who are continually experimenting with new techniques.  You can benefit from the fresh thoughtful approach that underlies University Associates’ experientially based materials, resources, books, workbooks, instruments, and tape-assisted learning programs.

To Build a Bridge: Working with American Indian Communities
John Poupart, Cecilia Martinez, John Red Horse, Dawn Scharnberg
2001, 60 Pages
This guide is for educators, human service professionals, policy makers, and others who work with American Indians.  It is developed with 3 purposes in mind: 1) to improve social service delivery in Indian Communities; 2) to incorporate Indian Values into research methodologies when working with Indian people; and 3) to educate policy makers and program developers about the unique situation of American Indians.

The Color of Water: A Black Man’s Tribute to His White Mother
James McBride
2002, 314 Pages
The book is a success story, a testament to one woman's true heart, solid values, and indomitable will. Ruth Jordan battled not only racism but also poverty to raise her children and, despite being sorely tested, never wavered. In telling her story--along with her son's--The Color of Water addresses racial identity with compassion, insight, and realism. It is, in a word, inspiring, and you will finish it with unalloyed admiration for a flawed but remarkable individual. And, perhaps, a little more faith in us all.

Distance Learning: Principles for Effective Design, Delivery, and Evaluation
Chandra Mohan Mehrotra, C. David Hollister, and Lawrence McGahey
2001, 242 Pages
In response to an explosion of interest in distance learning and increasing pressures to expand traditional on-campus courses, this text is designed to be a clear and functional guidebook to implement much-needed programs.

Diversity and Motivation: Culturally Responsive Teaching
Raymond J. Wlodkowski and Margery B. Ginsberg
1995, 364 Pages
Every day college and university faculty ask themselves the question, 'How can we become more effective teachers of a culturally diverse student body?' This book provides the most comprehensive and useful answer that I have ever read. Drawing upon years of experience and research with students from various cultural backgrounds, Wlodkowski and Ginsberg offer faculty a remarkable integration of theory and practice--full of the kinds of insights and strategies they can use today.

Diversity Workshop: Facilitator’s Guide
Barbara Hateley and Warren H. Schmidt
Diversity
Book (3-ring binder)
8 Sections and Handbooks on Diversity

The Emotionally Intelligent Workplace: How to Select for, Measure, and Improve Emotional Intelligence in Individuals, Groups and Organizations
Cary Cherniss and Daniel Goleman
2001, 351 Pages
The authors in this book show HR managers, executives, consultants, and psychologists how to move beyond working with the individual and enhance the performance of the entire organization.

Expanding Our Now: The Story of Open Space Technology
Harrison Owen
1997, 139 Pages
In this book, Harrison Owen offers  numerous examples to illustrate the evolution of Open Space Technology and explores what it is, how it developed as a process for meeting management, and how and why it works all over the world, for groups of all sizes dealing with a vast range of issues. Owen shows how OST can move organizations to higher levels of performance, without elaborate training of professional facilitators.

The Four Obsessions of an Extraordinary Executive
Patrick Lencioni

2000, 183 pages
In this book, you are being helped to understand the disarming simplicity and power of creating a healthy organization, and it reveals four key disciplines that you can follow to achieve it.

The Gender Knot: Unraveling Our Patriarchal Legacy
Allan G. Johnson
1997, 294 Pages
The author explains what patriarchy has got to do with each of us and reveals how both men and women can see themselves as part of the process of change toward something better.  With more than twenty years of experience in addressing gender and communication issues, Johnson offers a practical, compassionate, and readable guide to resolving gender inequality.

Gray Matters: The Workplace Survival Guide
Bob Rosner, Allan Halcrow, and John Lavin
2004, 336 Pages
Forget deserted islands, today’s toughest survival challenge is the workplace.  Threatened with layoffs, reorganization, or other dramatic changes, people need a guidebook for navigating the treacherous wilds of work.  Full of uncommon insight and practical guidance, this book offers real business wisdom in an action-packed, endlessly entertaining illustrated format that trades cynicism for solutions.

Gung Ho! Turn on the People in Any Organization
Ken Blanchard and Sheldon Bowles
1998, 187 Pages
Here is an invaluable management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the workplace. It is a must-read for everyone who wants to stay on top in today's ultra-competitive business world.

Hate Hurts: How Children Learn and Unlearn Prejudice
Caryl Stern-LaRosa and Ellen Hofheimer Bettmann
2000, 332 Pages
When people are afraid, or have actually been hurt, it may be a natural response to want to hurt someone back.  But hurting one another only escalates the hatred and violence--and the differences don't go away.  This book offers practical tips, sound advice, and role-playing for difficult situations for both adults and children.

Hot Groups: Seeding them, Feeding them, and Using them to Ignite Your Organization
Jean Lipman-Blumen and Harold J. Leavitt
1999, 299 Pages
Great book - Full of “ah-Has” and insights, as well as implied tips and watch-outs. You may be able to pull a great deal of information out of the book and integrate it into what you do when helping kick-start project teams. Making you drop major thoughts and concepts from the book into the both curriculum of our School for Innovators and the process of Thinking Expeditions. This is a must read for any manager or leader who wants to make some important things happen fast - with his or her eyes wide open to the ramifications of a Hot Group's impact on the rest of the organization.

The Human Element: Productivity, Self-Esteem, and the Bottom Line
Will Schutz
1994, 276 Pages
The complexities surrounding the diversity of individuals within the entire workforce is the main focus of this new work. Schutz offers a solid perspective which demonstrates that people and process are not mutually exclusive. Clarifying his view of interpersonal workforce relationships by devising a Periodic Table of Human Elements, he argues that self-concept and self-esteem are essential to the success of any organization. Schutz's "Human Element" seminar, now in multiple offerings worldwide, is summarized here, but using and applying his methods will likely require a long-term commitment and professional assistance for many.

Juicing the Orange: How to turn Creativity into a Powerful Business Advantage
Pat Fallon and Fred Senn

2006, 228 pages
In this book, Pat Fallon and Fred Senn argue that leaders have more creativity within their organizations than they realize, but they hold it back in different ways.  It outlines a discipline approach to actively building creativity into the organizational culture, and leverages that creativity into campaigns that deliver measurable results.

Life is Short - Wear Your Party Pants: Ten Simple Truths That Lead to an Amazing Life
Loretta LaRoche
2003, 189 pages
This book gives you the tools you need to not only reduce feelings of tension, but also to bring joy, passion, and gratification in your life through ten simple truths.  There are dozens of techniques that show you that life is not something to be endured, but it is something to be truly appreciated.

Lions Don’t Need to Roar: Using the Leadership Power of Professional Presence to Stand Out, Fit in and Move Ahead
D.A. Benton
1992, 257 Pages
Whether interviewing for the job of your dreams or dreaming about scaling the heights in your field, you’ll find that professional success requires more than capability alone: it requires professional presence.  This author shares her knowledge with you using guidelines and techniques previously available only in her seminars and also reveals the secrets of making the right impression.

Making Diversity Work: 7 Steps for Defeating Bias in the Workplace
Sondra Thiederman, Ph.D.
2003, 199 Pages
Making Diversity Work offers fresh and fascinating ideas for reducing bias--one person at a time. By focusing on the individual, rather than the organization, she defines a powerful focus for bias busting in the workplace. Racial and sexual bias costs big bucks warns Thiederman, citing litigation, lowered sales, and loss of employees and customers. Using case studies, politically incorrect questions, and insightful strategies, she guides readers through "the discomfort of self discovery." After detailing how biases are learned, Thiederman introduces seven steps to prevent bias from blocking and distorting your work relationships.

Making Successful Presentations: A Self Teaching Guide
Terry C. Smith
1984, 179 Pages
This book helps you plan, organize, develop, and deliver a presentation that keeps your audience attentive and puts you and your company in the best possible light.

Management Insights: Discovering the Truths to Management Success
Ken Carnes, David Cottrel, and Mark C. Layton
2004, 93 Pages
This book is written for today's fast paced business environment. It provides tips and useful ideas, as well as an important look into the anatomy of management as a career and gives us the necessary building blocks for success.

Managing Volunteer Diversity
Sue Vineyard and Steve McCurley
(3-ring Binder)
1990, 108 Pages
Most of the material in this book is based purely on opinion and experience, and helps the reader understand a lot more and influence the thought of Volunteer Management.

Out-learning the Wolves: Surviving and Thriving in a Learning Organization
David Hutchens
1998, 61 Pages
Organizations around the world today are struggling to stay ahead of the pack.  This book is a story of an organization that might resemble yours--complete with bad habits, nagging vulnerabilities, and resignation to the status quo. This book presents a powerful metaphor for understanding issues organizations face when they realize they must have learn how to learn differently.

Open Space Technology
Harrison Owen
1997, 173 Pages
Owen outlines all the practical considerations necessary to create Open Space.  He starts with the most important question—should you do Open Space at all—and examines what times of situations are appropriate for OST and what types are not.  He goes on to look at nuts-and-bolts issues such as supplies, logistics, and who should come and how you should go about getting them there.

The Passion Plan: A Step-by-Step Guide to Discovering, Developing, and Living Your Passion
Richard Chang
2000, 285 Pages
A sincere and young-sounding author spells out his seven steps for discovering your vocational passion and making it a greater part of your life. Chang says that passion is a right and a power we all have--a necessary fuel for launching and maintaining anything worthwhile. While he drifts into pure encouragement from time to time, most of the program is action oriented and is fleshed out with effective personal stories. Clarity of purpose and a clear plan are vital to the productive life. The author's reading style becomes more mechanical as the program unfolds, a characteristic that puts more pressure on the content to maintain interest.

The Passion Plan at Work: Building a Passion-Driven Organization
Richard Chang
2001, 273 Pages
"Passion is the single most powerful competitive advantage an organization can claim in building its success," argues veteran leadership consultant Richard Chang in The Passion Plan at Work: Building a Passion-Driven Organization. Stressing that passion is a motivator and a unifier, that it provides direction and focus and attracts both employees and customers, he suggests that when a company has the skill and resources it needs to succeed, passion can put it over the top. With a foreword by FedEx CEO Fred Smith, this sequel to Chang's relationship guide (The Passion Plan) outlines the seven-part plan business leaders need to implement to realize "the capital P" in "Profits."

A Peacock in the Land of Penguins
CRM Films
Video
10 Minutes
This story echoes across the country and resembles several other organizations.  It gives you ideas and tips on how to manage the increasing diversity of the workforce and capture the talent, energy and commitment of all employees to make a better team-based association.

Real Time Strategic Change: How to Involve an Entire Organization in Fast and Far-Reaching Change
Robert W. Jacobs
1994, 335 Pages
Business consultant Jacobs promotes here a strategy that involves both managers and employees in planning and incorporating change throughout companies on a regular basis. He stresses that "real time strategic change," which "involves an entire organization in fundamental, far-reaching and fast-paced change," unleashes "extraordinary energy and optimism" among employees by focusing their attention on mastering change and achieving business goals, a process Jacobs contends rarely happens in American companies. He argues that democratic procedures allow employees to develop loyalty to organizations "they want to call their own." Jacobs's organizational theories make good sense.

Ripples from the Zambezi: Passion, Entrepreneurship and the Rebirth of Local Economies
Ernesto Sirolli
1999, 151 Pages
This book leads the reader through the fascinating story of development failures and successes that led eventually to this technique that has been successful in over 250 communities in four countries.  Inspiring, amusing, and easy to read, this book will appeal to a wide range of people interested in a new and successful approach to revitalizing our communities.

The Second Shift
Arlie Russell Hochschild
1997, 325 Pages
The author takes us into the homes of two-career parents to observe what really goes on at the end of the “work day.” Overwhelmingly, she discovers, it’s the working mother who takes on the second shift.

Shadows of the Neanderthal: Illuminating the Beliefs That Limit Our Organizations
David Hutchens
1999, 82 Pages
Join David Hutchens’ hilarious journey of discovery and learn how to surface, share, and challenge your own and others’ hidden beliefs and to recognize how they inform—and often misinform—what we do. This book is a must-have resource for any organization on its own quest to break free from the unspoken assumptions that cause conflict and limit progress.

Silos, Politics and Turf Wars: A leadership fable about destroying the barriers that turn colleagues into competitors.
Patrick Lencioni

2006, 211 pages
This is a story about Jude Cousins, an eager young management consultant struggling to launch his practice by solving one of the more universal and frustrating problems faced by his clients.  Through trial and error, he develops a simple yet ground-breaking approach for helping them transform confusion and infighting into clarity and alignment.

Strengths Quest: Discover and Develop Your Strengths in Academics, Career, and  Beyond
Donald O. Clifton and Edward ‘Chip’ Anderson
2004, 306 Pages
This book states that the challenges faced by students and learners of all ages are not limited to reading, writing, and arithmetic. Often, they lie in gaining direction, making decision, and building self-confidence. Fortunately, the keys to successfully meeting these challenges already exist within you: Your own natural talents will be the source of your greatest achievements.

 “Top 20 Questions on Managing Diversity”
Published by R. Thomas Consulting and Training
Diversity
Video
1998, 25 Minutes

Turning to One Another: Simple Conversations to Restore Hope to the Future
Margaret J. Wheatley
2002, 158 Pages
The purpose of this book is made to encourage and support you to begin conversations about things that are important to you.

Walk the Talk… And Get the Results You Want
Eric Harvey and Al Lucia
111 Pages
We all struggle with the same basic issues in business: how to get our group to perform like a team; how to hire, retain, and manage productive people; how to be more profitable; and how to be in sync with our mission, vision, and values.  This book is about living out our convictions and dealing with our contradictions.  Delegating, empowering, and turning your beliefs into practice are all integral to walking the talk.

What Sticks: Why Most Advertising Fails and How to Guarantee yours Succeeds
Rex Briggs and Greg Stuart

2006, 275 pages
This is one book that explains exactly how marketing and advertising works today, based on new insights from research on over $1 billion worth of advertising.  Marketing came through to leaders Rex Briggs and Greg Stuart, who estimated that $112 billion in advertising spending is wasted in the U.S. alone, cutting deeply into company profits.

The World is Flat: A Brief History of the Twenty-first Century
Thomas L. Friedman
2005, Audio Book 19.5 hours/15 CDs
This audio set is made for listeners trying to make sense of the bewildering global scene between “Y2K and March 2004.”  Some say it was the attacks on the World Trade Center, the Pentagon on 9/11, or the Iraq war, and others say it was the convergence of technology and events that allowed India, China, and many other countries to become part of the global supply chain for services and manufacturing, creating an increase of wealth in the middle classes of the worlds two biggest nation.  It leaves questions like, has the world gotten too small and too fast for human beings and their political systems to adjust in stable manner?

The World is Flat: A Brief History of the Twenty-first Century
Thomas L. Friedman
2006, 593 pages
This book describes the expansion, globalization, and changes of our time when it comes to advances in technology and communications, putting people all over the world in touch like never before.  You may think: has the world gotten too small and too fast for human beings and their political systems to adjust in stable manner?  Thomas explains to you how the “world is getting flatter,” what happened at the dawn of the twenty-first century, and how it effects countries, communities, governments, individuals and companies.

 


Books can be checked out for one month, audio and video tapes for two weeks. Contact the Distribution Center at dctr@ndsuext.nodak.edu or 701 231-7882 to check out Staff Resource Library materials, or stop by Morrill 10 to browse the shelves.