Supported Software

Site Licensed Software
Site licensed means the software purchased through NDSU-ITS. This includes packages such as Microsoft Office, Adobe Acrobat, SPSS, etc..

Computer services support is limited to the installation of site licensed software, it does not include support content. In short, if a site license program will not load or generates an error, we will re-install it and/or patch it. If you have questions on how to use a program or perform a specific function, we are unable to assist.

 

Unsupported Software

Specialty Software
Specialty software used by various departments & county offices at NDSU are not supported by ACCS or NDSU computer support. They do, however, have minimal support through various appointed support contacts. These particular contacts are not associated with Computer Services.

Specialty Program	Support Contact	Phone Number	E-mail Address
ERS	Diana Wangler	231-7254	dwangler@ndsuext.nodak.edu
Blue Ribbon Youth Enrollment	Holly Halvorson	231-7251	N/A
FairCalc	Dean Aakre	231-8595	daakre@ndsuext.nodak.edu
Pesticide	Mary Beth Odegaard	231-6388	mbodegaa@ndsuext.nodak.edu

Non-Site Licensed Software
Non-site licensed software is defined as any software that is not sold through NDSU/NDUS software l icensing. This includes free & shareware software downloaded from the internet as well as software purchased in stores.

Discouraged Software
There is certain software that is strongly discouraged by computer services. Often times the reason for this is either the software presents a performance or security risk to the computer. Other times it is due to legal or administrative reasons.

Examples of software that fall into this category include:

• Weather programs - Weatherbug, WinWeather, WeatherPulse, etc..
  
• Non-Microsoft Screensavers
  
• Software known to install spyware or adware - Gator, comet cursor, bonzai buddy, bargain buddy, etc..
  
• Information Risk software - marketscore
  
• Peer to Peer Software - Kaazaa, LimeWire, Gnutella, BearShare, WinMX, E-Donkey, etc..

Of these listed, peer to peer software will be removed immediately on discovery due to it's high use of bandwidth and common use in the illegal distribution of music and other copyrighted files.