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Operating System Support

Supported Operating Systems

Microsoft Operating Systems
Currently, computer services is working to phase out older systems and only support the 2 latest versions of operating systems from Microsoft. At the moment, these two systems include Windows 2000 Professional and Windows XP Professional.

 

Non-Supported Operating Systems

Microsoft Operating Systems
Currently we are working to quickly phase out any remaining Microsoft operating systems older than Windows 2000 Professional. These include Windows 95, Windows 98, Windows NT 4.0, and Windows ME.

Macintosh Operating Systems
Computer services does not offer support of any kind to Macintosh operating systems.

Linux/Unix Operating Systems
Computer services does not offer support of any kind to Linux/Unix operating systems.

Other Operating Systems
Computer Services offers no support on any operating system not listed in the 'Supported Operating Systems' section.

 

Policy Changes & Discussion

Why Only Support 2 Versions of Windows?
Recently, Microsoft has announced the complete end of support for Windows 98 & 98 SE. This includes all free as well as paid support. Without these resources, Computer Services will be unable to efficiently keep these computers running. This also means that all security and bug fixes for these operating systems will also stop, making them a very unsecure system.

There are also other considerations. Earlier versions of Windows are poor at memory management and stability which can cause numerous crashes and blue screens. Current software being developed is for Windows 2000 & XP, there is no guarantee it will continue to run on older systems. We also need to consider the amount of time and effort requred by Computer Services in supporting numerous systems. By being able to focus on only 2 versions, we are able to more efficiently focus on and respond to problems. We will not need to take as much time researching previous version instabilities.

Here is a breakdown of supported (green) and unsupported (red) systems:

Windows 98 Windows 98 SE Windows ME Windows NT 4.0 Windows 2000 Pro Windows XP

Windows Vista *2006


Key:
Unsupported
Supported but Being Replaced
Supported
Supported in the Future

Why not just phase out Windows 98? What about Windows ME?
Unfortunately, Windows ME is very similar in design to Windows 98 and is subject to the same instabilities. It was also a poorly supported Operating System by vendors. Many never created device drivers to work with ME. Like mentioned above, we are also attempting to limit the number of systems we need to focus on to improve response efficiency.

How Long Until You Completely Stop Supporting Windows 98?
While this is difficult to say, it is likely it will be in the next few months. We can say with certainty that we will absolutely not support Windows 98 by June 2006 when Microsoft's remaining support also ends.

I Need Windows 98 In My Lab To Run My Equipment!
We recognize the need for Windows 98 in some labs as the equipment requires it to run correctly. You are free to continue to do so if necessary. Unfortunately, we will be unable to support these computers. In most cases, this will not cause the situation to change as Computer Services also does not provide any support for lab equipment.

 


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North Dakota State University, Fargo North Dakota

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